FAQ

Products

I can't find a product I am looking for?

As we maintain a limited stock, you might not always find what you're looking for. Nevertheless, do drop us a message, and we'll look into it.

My favourite product is sold out/out of stock. When will it be back?

It could be possible for your favourite product to be available in our store. Kindly contact us so that we can double check it for you; or inform you about its arrival.

Are all prices inclusive of taxes?

Yes, the price of all items is inclusive of applicable taxes. There are no hidden charges.

Do you custom make products?

Yes, we do customise products in most cases. Kindly contact us to help us better understand your requirement.

Can I order in bulk?

Yes, we'd love to work with you on your bulk requirement.

Order

What should I do if I’m unable to complete an order online?

In case you’re unable to complete an order or are facing issues while completing an order, reach out to us.

How do I know my order has been placed successfully?

Once you’ve successfully made the payment, you will receive an E-mail confirming your order.

Payment

What are your payment options?

We support the following payment options:

UPI: Google Pay, BHIM, PhonePe, etc

All major debit & credit cards (including international cards) like Visa, Mastercard, American Express & Rupay

Net-banking: 50+ banks including SBI, ICICI Bank, HDFC Bank, Axis Bank, Kotak Bank, Yes Bank, PNB and more!

Payment Wallets: Paytm, PhonePe, Amazon Pay, OLA Money, Airtel Money, Payzapp, Mobikwik, Freecharge, Jio Money

Do you accept Payment on Delivery/COD?

Yes, we do accept payment on delivery.

What do I do in case of payment issues?

If your payment method was declined or not accepted kindly contact your bank or credit card company to resolve the issue or contact us for further inquiry.

Delivery

Do you deliver anywhere in India?

Yes, we do deliver across India.

Do you ship overseas?

Yes we can ship overseas. But if you have any special requirement, feel free to contact us.

Shipping

Is the shipping free?

Yes, the shipping is absolutely free.

How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided through email once dispatched.

How can I track my order?

You can track your order with the help of shipment details provided in the email/SMS confirming dispatch of your order. If you haven't received them in 2-3 business days, kindly contact us.

Return & Refund

Can I return my product?

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just contact us.

How long will the refund take?

Refunds usually take between 7-15 days.

Other

Any question?

You can contact us. We will be happy to assist you.

FAQ